solid location but disappointing service

The view from my room was breathtaking, offering a stunning overlook of the city. I appreciated the comfortable bed, which made my stay enjoyable despite other setbacks.

The staff's attitude left much to be desired.

Would recommend for a getaway

Comfortable king bed, clean room, with a friendly 24-hour reception providing helpful information about nearby attractions, like the metro station a short walk away, and offering free parking for added convenience.

great staff who went above and beyond after i left something behind during my stay

Wonderful staff, informative and helpful.

Comfortable Stay with Room for Improvement

I enjoyed my stay despite a few cleanliness issues. The location was perfect for exploring the area. Housekeeping could improve, especially in the bathrooms. The beds were comfortable, which was a huge plus! I'd recommend bringing your own coffee or checking local cafes since the hotel lacks dining options.

It was just a decent option for a brief weekend stay in Saint Louis with good value considering price it charged. The staff was friendly and promptly helped with my check-in process, which was nice. For anyone driving, double-check the parking instructions ahead of time.

Had a great group vacation! The location is perfect. You can walk to Busch Stadium and check out the St Louis Wheel. We also tried our luck at the casino, which boasts 1360 slot machines and 46 gaming tables. The indoor pool was a nice touch too. Expect fun but remember some amenities are off-site.

However, we faced issues with housekeeping, and our linens weren't clean. It took multiple calls for them to respond, which was frustrating.

The hotel is super conveniently located near the riverwalk and local attractions. The spacious room was a nice perk. The casino access was fun!

The hotel had a pleasant atmosphere with clean rooms and polite staff, making the experience enjoyable overall. However, some basic amenities like towels, toilet paper, and ice machines were lacking, which could use improvement. It was a nice stay, but some upgrades are definitely needed.

I enjoyed the clean rooms with mini fridges and the spacious bathroom. The comfy bed and multiple charging options were delightful but the hotel did not resemble the pictures. I won’t return.

The room was spacious and the king bed was super comfy. However, it felt dated and could really use some updates. The amenities were okay, but I noticed some stains on the sheets and a bit of a greasy table. You could tell it needed a little TLC.

The location near downtown attractions was fantastic. I appreciated the easy access to the Gateway Arch and nearby restaurants. My room felt spacious, providing a nice environment to relax after exploring. The comfortable bedding made it easy to get a good night's sleep. Staff at the front desk were friendly and accommodating when I had questions. However, the elevators had issues. only one was working during my stay, creating long waits. The housekeeping left much to be desired, as I found hair in the bathroom and a lack of attention to detail overall. It seemed like the staff was overwhelmed with tasks. I also noticed areas like the lobby and hallways needed cleaning. With some upgrades in cleanliness and facilities, this place could shine more brightly.

Perfect for a Solo Traveler with High Standards

So I checked in and the bed was huge, like seriously, I felt like a king. The drinks at the bar were really well priced, I mean, not every day you get a good drink without breaking the bank, right?

It wasn’t exactly a bargain, but honestly, still acceptable for what you get.

The Hotelumiere At The Arch is centrally located, making it easy to access local attractions and events. I appreciated the spacious room, which provided ample space for work. The hotel also features a nice open area in the center, ideal for informal meetings or socializing in the evenings.

Check-in was unnecessarily lengthy and frustrating.

Comfortable bed and helpful staff. room smelled like smoke despite being non-smoking.

Couples looking for comfort

The king suite was spacious; almost like a mini sanctuary in the chaos of the city! Just steps away from the Gateway Arch, I strolled down and soaked it all in, feeling on top of the world for a moment.

It wasn't cheap but still acceptable for the experience we got.